Privacy Policy

Effective Date: July 2026

Welcome to Cashelix.com ("Cashelix", "CASX", "we", "our", or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you access our website, platform, applications, and related services.

By using Cashelix, you agree to the practices described in this Privacy Policy.

1. About Cashelix

Cashelix is a blockchain-powered fintech ecosystem designed to provide digital wallets, payment infrastructure, merchant solutions, staking services, virtual cards, decentralized finance (DeFi) utilities, APIs, and the CASX utility token.

2. Information We Collect

Depending on how you use our services, we may collect:

Personal Information

  • Full name

  • Email address

  • Phone number

  • Country of residence

  • Company name

  • Wallet address

  • Government-issued identification (where required)

  • Profile information

Technical Information

  • IP address

  • Browser type

  • Device information

  • Operating system

  • Language preferences

  • Time zone

  • Referral URLs

  • Cookies and analytics identifiers

Blockchain Information

Public blockchain data such as:

  • Wallet addresses

  • Transaction hashes

  • Smart contract interactions

  • Token balances available on public blockchains

Blockchain data is publicly accessible and cannot generally be deleted or modified.

3. How We Use Your Information

We use collected information to:

  • Create and manage user accounts

  • Process platform transactions

  • Enable wallet functionality

  • Provide customer support

  • Improve platform security

  • Detect fraud and suspicious activity

  • Verify identity where legally required

  • Send important platform notifications

  • Deliver newsletters (if subscribed)

  • Improve our products and services

  • Comply with applicable laws

4. Cookies & Analytics

Cashelix uses cookies and similar technologies to:

  • Remember user preferences

  • Improve website performance

  • Analyze traffic

  • Secure user sessions

  • Measure marketing effectiveness

You may disable cookies through your browser settings, although certain features may not function properly.

5. Wallet Connections

If you connect a blockchain wallet to Cashelix:

  • We do not control your wallet.

  • We cannot access your private keys or recovery phrase.

  • Wallet authentication occurs through supported wallet providers.

  • You remain solely responsible for securing your wallet credentials.

Never share your recovery phrase or private keys with anyone, including Cashelix.

6. KYC & Compliance

Certain services may require identity verification.

Where applicable, we may collect:

  • Government-issued ID

  • Selfie verification

  • Proof of address

  • Business verification documents

  • Tax-related information

Verification may be conducted by trusted third-party compliance providers.

7. Third-Party Services

Our platform may integrate with third-party providers including:

  • Blockchain infrastructure providers

  • Wallet providers

  • Payment processors

  • Cloud hosting providers

  • Analytics services

  • Customer support software

  • KYC/AML providers

Each third party maintains its own privacy practices.

8. Data Sharing

We do not sell your personal information.

We may disclose information only when necessary:

  • To comply with legal obligations

  • To prevent fraud or financial crime

  • To protect users and the platform

  • To trusted service providers under confidentiality obligations

  • During mergers, acquisitions, or business restructuring

9. International Data Transfers

Your information may be processed in multiple jurisdictions depending on our infrastructure and service providers. We implement appropriate safeguards for cross-border data transfers where required.

10. Data Retention

We retain information only as long as necessary for:

  • Providing services

  • Security purposes

  • Regulatory compliance

  • Resolving disputes

  • Enforcing our agreements

Blockchain records remain permanently stored on their respective public networks.

11. Security

We implement commercially reasonable safeguards including:

  • Encryption in transit

  • Secure servers

  • Access controls

  • Firewalls

  • Security monitoring

  • Authentication mechanisms

  • Routine security reviews

While we strive to protect your information, no system can guarantee absolute security.

12. Your Privacy Rights

Depending on applicable law, you may have the right to:

  • Access your information

  • Correct inaccurate data

  • Delete eligible personal information

  • Withdraw consent where applicable

  • Restrict processing

  • Object to certain processing activities

  • Request a copy of your personal data

Some rights may be limited where legal or regulatory obligations apply.

13. Children's Privacy

Cashelix is not intended for individuals under the age of 18 (or the applicable age of majority in your jurisdiction). We do not knowingly collect personal information from children.

14. Blockchain Disclaimer

Transactions executed on public blockchains are:

  • Permanent

  • Publicly visible

  • Irreversible

  • Outside the control of Cashelix

Users are responsible for verifying wallet addresses and transaction details before confirming any blockchain transaction.

15. Marketing Communications

If you subscribe to our communications, we may send:

  • Product updates

  • Platform announcements

  • Security notifications

  • Community news

  • Promotional campaigns

You may unsubscribe from marketing emails at any time. Essential service and security communications may still be sent.

16. External Links

Our website may contain links to third-party websites and applications. We are not responsible for the privacy practices or content of external services.

17. Changes to This Privacy Policy

We may update this Privacy Policy periodically. The revised version becomes effective upon publication on Cashelix.com. Continued use of our services after updates constitutes acceptance of the revised policy.

18. Contact Us

If you have any questions regarding this Privacy Policy or our data practices, please contact us:

Cashelix

Website: https://cashelix.com
Email: privacy@cashelix.com
Support: support@cashelix.com
Telegram: @cashelix